Rebutting False Information

By Guy Higgins

A recent online post from the Association for Psychological Science delivered, I think, a critical message for organizational leaders. You can read that post here. The gist of the post is that you can’t overcome false or fake information simply by denying it. You need to counter-argue it credibly and in detail.

I think that almost everyone has seen cases of people holding on to beliefs based on erroneous, false or outright fake information. The people holding those beliefs are, in the main, not stupid people, but they are people who have all the human tendencies and biases. Overcoming those tendencies and biases is hard and requires some hard work and intelligent planning. It cannot be done ad hoc. Continue reading